Privacy Policy

Privacy Policy – Clearance Co.

Effective Date: 23 March 2023
 

Clearance Co. (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in a safe and responsible manner.
 

This Privacy Policy outlines how we collect, use, disclose, and store your information when you use our website or services.
 

1. What Information We Collect

We may collect the following types of personal information:

• Name

• Phone number

• Email address

• Property address or job location

• Details about the services you require

• Any information you provide through contact forms, quotes, or communication
   

We may also collect basic website usage data such as IP address, browser type, and pages visited.
 

2. How We Collect Information

We collect your information when you:

• Submit a contact or quote form

• Contact us via phone, email, or social media

• Engage our services

• Visit our website (via cookies and analytics tools)
   

3. How We Use Your Information

We use your information to:

• Provide quotes and deliver our services

• Communicate with you about your job or enquiry

• Improve our website and services

• Maintain records for business and legal purposes

We will never sell your personal information.
 

4. Sharing Your Information

We may share your information with:

• Team members or contractors involved in your job

• Service providers (e.g. website hosting, email systems)

• Legal or regulatory authorities if required by law
   

We only share what is necessary to deliver our services.
 

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

However, no online system is completely secure, and we cannot guarantee absolute security.
 

6. Cookies & Website Analytics

Our website may use cookies and third-party tools (such as Google Analytics) to understand how visitors use the site and improve user experience.

You can disable cookies through your browser settings.
 

7. Access & Correction

You have the right to request access to the personal information we hold about you and request corrections if needed.

To do so, please contact us using the details below.
 

8. Retention of Information

We only keep your information for as long as necessary to provide our services and comply with legal obligations.
 

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Clearance Co.

Email: philip@clearanceco.com.au
Phone: 0488 066 628
 

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.